Ancestry.com vs Helix

In-depth comparison, December 2018

Ancestry.com vs Helix: DNA Testing Kit Comparison

Ancestry.com vs. Helix: Pros and Cons of Each
PROS
CONS
  • No significant cons
PROS
  • No significant advantages
CONS
  • No significant cons
Ancestry.com vs. Helix: Comparison Summary
Advantage
Ancestry.com
Criteria
Helix
Advantage
5.2
Overall Score
Overall Score
1.5
Overall Score
4.0 stars – See brand >
Brand Popularity
3.0 stars – See brand >
Advantage
Ancestry.com
Shipping & Returns Policies
Helix
Advantage
Yes
Returns & Exchanges Policies
Yes
Unlikley
International Shipping Policies
Advantage
Ancestry.com
Payment Options
Helix
Advantage
Yes
Paypal Support
Unlikley
Yes
Debit & Prepaid Card Support
Unlikley
Advantage
Ancestry.com
Discount Policies
Helix
Advantage
Yes
Official Coupons Support
Unlikley
Unlikley
Availability of Sales and Promotions
Unlikley
Unlikley
Student Discount Policies
Unlikley
Unlikley
Military Discount Policies
Unlikley
Unlikley
Senior Discount Policies
Unlikley
Unlikley
Birthday Discount Policies
Unlikley
Unlikley
Promo Code Support
Advantage
Ancestry.com
Customer Service Features
Helix
Advantage
Yes
Money-back Guarantee Policy
Yes
Unlikley
Pricing Information
Unlikley
Advantage
Ancestry.com
Other Features
Helix
Advantage
Yes
Privacy Policies
Yes
Unlikley
Health & Disease Detection
Yes
Yes
Test Result Timetable Support
Unlikley

Ancestry.com vs. Helix: Comparison Details

Best Money-back Guarantee Policy – Tie
YES

Yes, Ancestry.com has a so that you can get a refund if you're unsatisfied with your purchase. Learn more about it on their customer service page.

Also visit their homepage to learn more about Ancestry.com.

Last reviewed June 26, 2018. Read all 2 money-back guarantee reviews.

YES

Yes, Helix has a so that you can get a refund if you're unsatisfied with your purchase. Learn more about it on their customer service page.

Also visit their homepage to learn more about Helix.

Last reviewed July 19, 2018. Read all 2 money-back guarantee reviews.

Best Pricing Information – Tie
UNLIKELY

We looked but could not find a price chart on Ancestry.com's website. It does not appear that they currently offer a pricing chart. You might check their FAQ page for any updates on pricing and cost.

Also, we recommend just checking Ancestry.com's homepage for additional information on pricing and packages.

Last reviewed June 26, 2018. Read all 2 price transparency reviews.

UNLIKELY

It does not appear that Helix currently offers a pricing chart on their website. You might check their FAQ page for any updates on pricing and cost.

Also, we recommend just checking Helix's homepage for additional information on pricing and packages.

Last reviewed July 19, 2018. Read all 2 price transparency reviews.

Best Privacy Policies – Tie
YES

Yes, Ancestry.com keeps your DNA test results private and secure. You can find more info on Ancestry.com's privacy policies on their FAQ page.

Hope you find the information you need on Ancestry.com's privacy policies. You can also check out Ancestry.com's homepage for more information on what type of DNA information they collect and share with others.

Last reviewed July 19, 2018. Read all 2 DNA test results private reviews.

YES

Yes, Helix keeps your DNA test results private and safe.

You can find out more about Helix's privacy policies on their FAQ page.

Hope this helps! If you can't find the information in the link above, you might be able to find more information on Helix's homepage here.

Last reviewed July 18, 2018. Read all 2 DNA test results private reviews.

Best Health & Disease Detection – Winner: Helix
UNLIKELY

It's not clear whether Ancestry.com's DNA tests look for genetic health conditions or not. It might be best to visit their site to get the latest, up-to-date info on what info a Ancestry.com test will provide, here.

You can always try Ancestry.com's homepage as well to see if they have additional information posted there. They may occasionally post coupon codes and deals, too: link.

Last reviewed July 18, 2018. Read all 2 for health conditions reviews.

YES

Yes, Helix's does test for various genetic-related health conditions or diseases. You can find more info on the types of health conditions Helix tests for on on their FAQ page.

Hope you find the information you need on Helix's health-related services. You can also check out Helix's homepage for more information.

Last reviewed July 18, 2018. Read all 2 for health conditions reviews.

Best Test Result Timetable Support – Winner: Ancestry.com
YES

Yes, Ancestry.com does provide an estimated timeline on their site, indicating how long it might take for you to receive your DNA test results.

You can find out more about Ancestry.com's results timetables on their FAQ page.

Hope this helps! If you can't find the information in the link above, you might be able to find more information on Ancestry.com's homepage here.

Last reviewed July 18, 2018. Read all 2 test result timetables reviews.

UNLIKELY

We looked, but could not find any info on how long it takes to receive your Helix test results. You might want to check their FAQ page for any updates on their timetables or other policies.

Also, we recommend checking Helix's homepage for additional information.

Last reviewed July 18, 2018. Read all 2 test result timetables reviews.

Best Returns & Exchanges Policies – Tie
YES

Yes, Ancestry.com does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Last reviewed May 8, 2018. Read all 2 free returns & exchanges reviews.

YES

Yes, Helix does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Last reviewed July 19, 2018. Read all 2 free returns & exchanges reviews.

Best Official Coupons Support – Winner: Ancestry.com
YES

Yes, Ancestry.com does offer it's own coupons page! You can find their latest deals and promotions on their promotions and deals page here.

Hope you find the coupon that best suits your shopping needs! You might also find more information on Ancestry.com's discount policy on their homepage here.

Last reviewed June 26, 2018. Read all 2 official coupons page reviews.

UNLIKELY

Based on our search, we were not able to find an official coupons page for Helix.

You can check Helix's customer service page here to see if they have posted any new information about discounts and coupons. Alternatively, you can check Helix's homepage to check for information regarding discounts going forward.

Last reviewed July 19, 2018. Read all 2 official coupons page reviews.

Best Availability of Sales and Promotions – Tie
Does Ancestry.com offer sales?
UNLIKELY

We were not able to confirm if Ancestry.com offers a sale page.

You can stay on top of any new developing special offers or coupons by visiting their homepage and signing up for their emails here.

Last reviewed June 26, 2018. Read all 2 sales reviews.

Does Helix offer sales?
UNLIKELY

It does not appear that Helix has any sales or offers at the time we researched this question.

You can stay on top of any new developing special offers or coupons by visiting their homepage and signing up for their emails here.

Last reviewed July 19, 2018. Read all 2 sales reviews.

Best Student Discount Policies – Tie
UNLIKELY

It does not appear that Ancestry.com offers a specific student discount. You can check this page for more information about Ancestry.com's student discounts and offers.

You might also check out their homepage to see if they've posted any additional information about student discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed June 26, 2018. Read all 2 student discounts reviews.

UNLIKELY

It does not appear that Helix offers a specific student discount. You can check this page for more information about Helix's student discounts and offers.

You might also check out their homepage to see if they've posted any additional information about student discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed July 19, 2018. Read all 2 student discounts reviews.

Best Military Discount Policies – Tie
UNLIKELY

We looked into this, and we did not find any specific military discounts offered by Ancestry.com. You can check this page for more information about Ancestry.com's veteran discounts and offers.

You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed August 13, 2018. Read 1 military discounts review.

UNLIKELY

Based on our research, it does not appear that Helix offers a specific military discount. You can check their customer FAQ page for any updated information about Helix's veteran discounts and offers.

You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed July 19, 2018. Read all 2 military discounts reviews.

Best Senior Discount Policies – Tie
UNLIKELY

Based on our research, it appears unlikely that Ancestry.com offers any special discounts for seniors. Check this page for more information about Ancestry.com's senior discounts and offers.

Last reviewed December 4, 2018. Read all 2 senior discounts reviews.

UNLIKELY

We could not find any special discounts for senior citizens offered by Helix. Be sure to check this page for more information about Helix's senior discounts and offers.

Last reviewed July 19, 2018. Read all 2 senior discounts reviews.

Best Birthday Discount Policies – Tie
UNLIKELY

It does not look like Ancestry.com provides a specific discount on your birthday. You can always check this page for more information about Ancestry.com's birthday discounts and offers.

It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some stores may not offer birthday discounts, but do offer special deals throughout the year.

Last reviewed June 26, 2018. Read all 2 birthday discounts reviews.

UNLIKELY

It seems that Helix does not offer any birthday discounts. You can check this page for more information about Helix's birthday discounts and offers.

It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some stores may not offer birthday discounts, but do offer special deals throughout the year.

Last reviewed July 19, 2018. Read all 2 birthday discounts reviews.

Best International Shipping Policies – Tie
UNLIKELY

It's not clear whether Ancestry.com ships internationally. You can find more information about Ancestry.com's international shipping policies here.

Browse their homepage to stay current on Ancestry.com's special shipping promotions or deals.

Last reviewed June 26, 2018. Read all 2 international shipping reviews.

NO

No, unfortunately Helix does not ship internationally at this time. You can always check back on their customer service page for the latest most up to date shipping information.

Although Helix does not provide international shipping, there quite a few services that seek to solve this problem and fill the gap between Helix's customers and their orders. While it does require a thoughtful review of each service and their payment methods and policies, it may be worth considering.

Last reviewed July 19, 2018. Read all 2 international shipping reviews.

Best Paypal Support – Winner: Ancestry.com
Does Ancestry.com accept PayPal?
YES

Yes, Ancestry.com does currently take PayPal on their site. You can use your PayPal account or PayPal credit account to pay on Ancestry.com's website. See more details on their PayPal policies on this page.

Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on Ancestry.com's homepage here.

Last reviewed August 9, 2018. Read 1 PayPal review.

Does Helix accept PayPal?
UNLIKELY

We researched this but could not find clear answer to whether Helix takes PayPal currently. You can see this page for any more up-to-date information on whether Helix accepts PayPal.

Please also refer to their homepage for any updates to their PayPal policies.

Last reviewed July 19, 2018. Read all 2 PayPal reviews.

Best Debit & Prepaid Card Support – Winner: Ancestry.com
YES

Yes, Ancestry.com does take debit cards, prepaid debit, or prepaid gift cards. You can pay online using your debit or prepaid card at ancestry.com during checkout, You can find more information on their debit and prepaid card payment policies on their customer service page.

Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on Ancestry.com's homepage here.

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

UNLIKELY

It's unclear whether Helix currently takes debit cards, prepaid debit cards, or prepaid Visa cards for payment. We recommend checking their FAQ page for any updated info.

We hope you find your answer. Please list any updated information you find here in the comments. Also, you can check Helix's homepage for any updated answers regarding their debit and prepaid gift card support.

Last reviewed July 19, 2018. Read all 2 debit & prepaid cards reviews.

Best Promo Code Support – Tie
UNLIKELY

Ancestry.com has offered promo codes historically, but they have not offered a code in a while. For example, Ancestry.com has not offered any promo codes in 2018 yet. Last year (2017) they did offer 2 total coupon codes to their customers. You can find a complete list of the current Ancestry.com deals and promotions on this page.

If you're looking to promote and submit coupon codes for Ancestry.com we recommend sharing them here.

If Ancestry.com has no active promo codes right now, you can also check Dealspotr for additional types of Ancestry.com discount codes, such as single-use codes, social referral codes, and 3rd-party codes.

You may also find some additional Ancestry.com coupons and deals listed on the Ancestry.com website.

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

Does Helix offer promo codes?
NO

No, it appears that Helix does not offer discount codes for their website. Searching through our database, we found that Helix has not offered any discount codes during the past two years, which indicates that they likely do not offer them at all. However, you can always check this page for the latest Helix promotions and other types of deals for Helix, even if they are not offering codes specifically.

If you would like to share or publish a discount code for Helix you can use this social couponing site.

While Helix has no active promo codes right now, you can check Dealspotr for additional types of Helix discount codes, such as single-use codes, social referral codes, and 3rd-party codes.

You can also check the Helix homepage for additional information on Helix discounts, coupons, and offers.

Last reviewed July 30, 2018. Read all 2 promo codes reviews.

Best Teacher Discount Policies – Tie
UNLIKELY

We were not able to find any specific teacher discounts offered by Ancestry.com. Check this page for the latest information about Ancestry.com's educator discounts and offers.

Check out their homepage as well to see if they've posted any additional information about teacher discounts there.

Last reviewed September 13, 2018. Read all 2 teacher discounts reviews.

UNLIKELY

It does not appear that Helix offers a specific teacher discount. You can check this page for more information about Helix's educator discounts and offers.

You might also check out their homepage to see if they've posted any additional information about educator discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed July 19, 2018. Read all 2 teacher discounts reviews.